Hosted Telephone System

Hosted telephone system features: With almost near to no investment, get all complicated phone system features you need to keep in touch with your clients professionally.

Toll Free Number and local numbers
• You will get one or more local or toll free numbers for your office. These numbers can be programmed to be answered by sophisticated auto attendant options and finally route to various land lines or cell phones.
• Makes you available 24 x7!
• Professional automated greetings portray a professional image of your business.
• No irritating busy signals for your clients. Whenever someone calls it is immediately answered or put to voicemail.
• Gives your company a professional image
• Automatic fax detection, will receive faxes, turns them to pdf files and deliver to your email address.
• Enhance your sales and customer service You can transfer your existing toll free or local number to our hosted phone service. Call routing:
• After the incoming call is processed by the automated greetings, call can be transferred to your land line or cell phone. When you receive a call from your hosted telephone system, a virtual receptionist will announce it so you have the option of taking or dropping the call. This feature lets you never take calls unprepared!

Follow Me Calls
• Follow Me enables you to create a list of telephone numbers where you can be contacted around the clock. You can also add numbers to your Find Me list that forward calls to your co-workers, managers, reps and assistants. So, the next time you’re out of the office, you can be rest assured that clients will be directed to the appropriate person, department and phone number, based on the order you set.

PBX Features

Auto attendant
• Welcome your callers with a customized message you record through your computer or through the phone.
• Set the auto attendant to play different messages throughout the day (example: Welcome to Digital Aroma Good Morning, Good evening or our office hours are..)

Extensions
• Create routing extensions so callers can dial in the number corresponding the party they want to reach. Makes your company look like it has large departments (Dial 1 for operator, 2 for sales, 3 for support or any way you want to name them)

Conference Call:
• Your Toll Free Number supports an improved conference call feature. Assign a pin number to callers to connect to a conference call extension so you can have a hosted teleconference.

Electronic Faxes:
• Toll Free Max has an awesome fax feature that lets you send or receive faxes through your Toll free number. Callers just dial in your toll free number and the systems responds by accepting the fax image and emails it to you as an image file you can easily organize. Eliminates having an additional fax line and having to buy an expensive fax machine and supplies. Or send faxes out by using your control panel to send from a variety of formats that you can specify to fax machines!

Virtual Receptionist
• With the use of virtual receptionist, you can create voice dialogues to allow customers to check their order status and obtain directions to your offices. Auto-play specials of the day immediately before your customers are seamlessly transferred to a service and sales rep. Using Virtual Receptionist’s convenient call routing and add-on features, connect a caller to the next available support representative with a follow me list; solicit feedback from your customers with an automated customer survey or enable callers to navigate through simple voice menus to find a contact in the company directory.

Voicemail
• Callers to your Toll Free Number can send you voice mail in the event you are unavailable to take calls. Voicemail are converted to wav files and will immediately be emailed to you or you can retrieve your voicemail by calling your office number.